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Hansen's
Clothing has been in business for over 110 years
(store history). We pride
ourselves on customer service.
We want
to do everything we can to please our customers.
If you receive a product or a size that you did
not order, email or call us and we will send you
a return shipping label and instructions on how
to return the error at our cost. We will also send
you the proper item immediately. See the Returns
area below for specific details on returned items.
Hansen's Clothing offers FREE shipping
on all U.S. orders. We ship via UPS and USPS Priority
Mail. Shipping times will vary based on availability,
customization (monogramming), and tailoring. If
you need faster shipping, please contact us toll
free at 1-877-218-6948.
Hansen's accepts credit card orders with all U.S.
issued credit cards, and from 45 countries outside
the U.S. with payment through Paypal. If your country
is not listed here, please contact
us and we'll give you a quote on shipping to
your country. View Countries
You can return most items sold by HansensClothing.com
within 90 days of delivery (We understand that during
the holiday season we will need to increase this
time limit).
To
qualify, simply initiate the return and ensure that
the item is in its original condition & in the
original packaging. We must receive your item back
within 90 days of when we originally shipped it
to you. Please allow us 14 days from the time we
receive your item to process your return. Customer
will be charged for exchange shipments, unless an
error has been made on our part.
Return
of Most Items
Your refund will be the full purchase price of the
item. We are glad to assist you in exchanging the
item. Please email sales@hansensclothing.com
or call us at 1-877-218-6948 or
if you would like assistance.
Hansen's
Clothing
519 Grand Avenue
Spencer, IA 51301
1-877-218-6948
1-712-262-2085
sales@hansensclothing.com
Return/Exchange
of Clearance or On-Sale Items
- Exchanges:
All clearance/on-sale merchandise can be exchanged
for anything on the site
- Returns:
All clearance/on-sale merchandise can be returned
for your choice of Store Credit or a 20% restocking
fee
Return/Exchange
of Hemmed Pants
- Bill's
Khakis Hemmed Pants Exchanges: We are
glad to exchange hemmed pants for a different
size for a $10 second-item ship charge and a $8
per-item exchange fee.
-
Bill's Khakis Hemmed Pants Returns:
Your refund will be the purchase price of the
item, less a restocking fee of 20%.
- All
Other Hemmed Pants Exchanges/Returns:
All sales are final on hemmed pants. If you question
your size, please order unhemmed pants and we
will be glad to exchange them.
Return
of Customized Shirts (Build Your Own Shirts &
Estate Shirts)
Sorry, we cannot accept the return of any customized
items that are designed specific to your needs.
Return
of All Monogrammed Items
Sorry, embroidered items are not returnable.
Return
of Underwear
Sorry, we cannot accept the return of boxer shorts.
Click
here to read some of the comments our customers
have made about us.
Hansen's Clothing has, over the years, found many
websites and vendors we believe can be of use to
our clients. A few of these are listed below:
Ask
Andy About Clothes - The world's most popular
website devoted to men's clothing advice.
Bespoke
Tailored Suits - A Suit That Fits is a London
based fashion house providing bespoke tailored suits
for the modern man and woman.
Bills
Khakis - Official Website
Robert
Talbott - Official Website
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